Returns & Exchanges

RETURNS & EXCHANGES

Eligible return or exchange requests must be submitted within 7 days of confirmed delivery.

For refunds or exchanges, return shipping fees will be borne by the customer.

CONDITIONS

Returned merchandise must be:
•⁠  ⁠Unworn
•⁠  ⁠Unused
•⁠  ⁠Unwashed
•⁠  ⁠In original condition
•⁠  ⁠Tags attached
•⁠  ⁠Returned with original packaging

Items failing inspection may be declined.

READY STOCK

Ready stock items may be eligible for refund or exchange, subject to review and stock availability.

MADE-TO-ORDER

Made-to-order pieces are produced specifically upon request and are generally final sale.

Returns or exchanges are accepted only where an item is faulty or incorrect.

NON-RETURNABLE ITEMS

Unless defective, the following may be excluded:
•⁠  ⁠Sale merchandise
•⁠  ⁠Final release items
•⁠  ⁠Customized products
•⁠  ⁠Hygiene-sensitive accessories

REFUNDS

Approved refunds will be issued to the original payment method.

Processing times depend on the financial institution.

Faulty or incorrect item.

Please contact us within 48 hours of delivery with supporting photographs and order details.