Shipping Policy

SHIPPING

We ship domestically and internationally where service is available.

Orders are processed and shipped only on business days (Monday to Friday, excluding public holidays).

READY STOCK

Orders are typically processed within 2–5 business days following payment confirmation.

MADE-TO-ORDER

Production timelines vary by product and are stated on the relevant product page.

Estimated timelines are approximate.

DELIVERY

Shipping times vary by destination and courier.

Delivery estimates are not guaranteed.

INTERNATIONAL ORDERS

International shipments may be subject to customs duties, taxes or import charges imposed by the destination country.

These charges are the responsibility of the recipient.

DELAYS

We are not responsible for delays caused by:
•⁠  ⁠Customs processing
•⁠  ⁠Courier disruption
•⁠  ⁠Weather events
•⁠  ⁠Inaccurate address details
•⁠  ⁠Force majeure events

LOST OR RETURNED PARCELS

If a parcel is returned due to failed delivery attempts or incorrect address details, additional shipping charges may apply.